How to order camera?
Please go to http://intel.com/software/perceptual
How can I check my order status?
You will receive 3 emails message. 1) confirmation once an order has been placed. 2) confirmation once an order has been processed 3) confirmation once an order has been shipped. The 3rd email will contain shipping/tracking details.
How to return or exchange the camera if it was broken when I received it?
All returns and exchanges will be made to BSI. You may email our Customer Service team at any time: click.support@intel.com We will reply within 1 business day. If necessary, you may also leave a phone message at this number: 877.649.5817 (in English). Dialing that number from outside the U.S. will not be toll-free. We will get back to you within 2 business days (our response will be in English). You can also go to http://click.intel.com/intelsdk/policies.aspx to find the return policies.
How to return or exchange the camera if it was broken within 90 days?
All returns and exchanges will be made to BSI. You may email our Customer Service team at any time: click.support@intel.com We will reply within 1 business day. If necessary, you may also leave a phone message at this number: 877.649.5817 (in English). Dialing that number from outside the U.S. will not be toll-free. We will get back to you within 2 business days (our response will be in English). You can also go to http://click.intel.com/intelsdk/policies.aspx to find the return policies.
How to use the camera?
Please go to http://intel.com/software/perceptual and looking for SDK Getting Started Guide
Are there any demos to use this camera?
Yes, you can download those demos from http://intel.com/software/perceptual. You can find many showcase applications under Demos.
